Get in Touch

Questions? Complaints? Love letters? We read them all.

Get in Touch

We believe in keeping communication simple and direct. Choose the method that works best for your needs.

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Use email for non-sensitive issues or general enquiries

Questions about the app, billing, partnerships, or just want to say hello? Drop us a line.

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Use encrypted email for sensitive issues

Found a security vulnerability or need to share confidential information? We've got you covered.

Don't know how to do that? Follow our guide on using encrypted email.

Our PGP Public Key

Key ID: 0xC4B0BA4B4BD3E18B

Fingerprint: 5515 BA44 34EB A22E FDCB 7FA1 C4B0 BA4B 4BD3 E18B

Email: hello@concluda.com

Expires: October 28, 2027

Quick Encryption Guide

1

Download our public key

Click the "Download Public Key" link above and import it into your email client or PGP software.

2

Compose your message

Write your email as normal, then encrypt it using our public key before sending.

3

Send to hello@concluda.com

We'll decrypt your message and respond securely. For the most sensitive issues, we recommend using a secure email provider.

Frequently Asked Questions

Concluda is a privacy-first document analysis service that uses AI to translate complex legal jargon into plain English. Upload your documents and get clear, actionable insights without compromising your privacy.

Upload or snap a photo of your document, and our AI analyzes it to provide summaries, highlight important terms, and identify potential red flags—all in language you can actually understand.

Absolutely. We process your documents with zero data retention. We don't store your files, train AI models on your content, or sell your information. What happens on Concluda stays on Concluda—then it's gone forever.

No. Your document is analyzed and immediately deleted from our servers. You can download your analysis in a pin-protected .concluda file format for safekeeping.

Employment contracts, rental leases, service agreements, NDAs, purchase agreements, warranties, software licenses, privacy policies, and more. If it's written in legal jargon, we can help you understand it.

No. We provide information and analysis, not legal advice. Our AI is smart, but it's not licensed to practice law. For actual legal advice, consult a licensed attorney.

We use a credit-based system: a minimum of 1 credit per document analysis, with volume discounts available for bulk purchases. No subscriptions, no recurring charges, no hidden fees.

Simple: we generate a random 16-digit account number for you. No email, no personal info, no hassle. That's the price—and beauty—of privacy.

Your account number is your password. Keep it safe! If you lose it, we can't recover it because we don't have any other way to verify your identity. That's the trade-off for true privacy.

No. Credits don't expire because that would be annoying. Buy them once and use them whenever you need.

If our analysis doesn't help you understand your document, we'll refund your credits. You can do this automatically up to 3 times a month using the self-service "report a problem" button. After that, refund requests are reviewed by our team.

We're sick of big tech companies harvesting your data to build trillion-dollar empires. Concluda is our answer: privacy-first AI that works for you, not against you. No data retention, no AI training on your content, no surveillance capitalism.

Only what's necessary: your random 16-digit account ID, your credit balance, and non-identifying information related to your account. That's it.

No. Each account is for one person. Sharing accounts violates our terms of service.

Yes! If you're a business that deals with lots of documents, let's talk. We can set up custom solutions that scale with your needs.

We strive for accuracy, but AI isn't perfect. Always read the original document and use our analysis as a helpful guide, not the final word. For critical decisions, consult a professional.